Frequently asked questions

Pickleslut™ is the retail home of ACIDE™ and FUK FUK™.

We sell direct, online and in-store.

ACIDE™ is our pickle and ferment line.

Sharp. Properly sour. Built for food.

FUK FUK™ is our vinegar-forward hot sauce range.

Vinegar first. Heat second.
Built to cut through fat.

HQ:

61 Maida Ave
Sunshine North 3020
Melbourne, VIC

Collection is from this address.

Online order pickup is available:

Monday to Friday: 07:30 – 15:30

Orders must be collected during these hours.

Yes.

Shelf-stable products ship Australia-wide.

We do not ship refrigerated products to online retail customers.

Not through the post, no.

Kimchi and sauerkraut bought online are collection only from HQ — we don’t send refrigerated goods by courier or post.

Wholesale is different. Trade orders of ferments ship refrigerated, cold chain, on our own delivery runs.

If you’re buying online and can’t collect, pick them up from one of our stockists or at a farmers market.

Our ferments are stocked in selected shops across Victoria.

We also sell them at weekend farmers markets.

For current locations, check our Stockists page or Instagram.

Yes.

All wholesale ordering is managed through our wholesale portal.

Apply via the Wholesale page.

Approved accounts receive login details and trade pricing.

Want the trade price list before you apply? Ask and we’ll send it through.

No.

We work with distributors in:

  • NSW
  • QLD
  • TAS

If you’re in those states, we’ll direct you accordingly.

For VIC and other regions, apply via the wholesale portal and we’ll advise next steps.

Refrigerate below 5°C after opening.

Ferments must remain refrigerated at all times.

FUK FUK™ is shelf-stable unopened.

No unnecessary additives.

We rely on acid, salt, fermentation, and proper process control.

Email us with:

  • Order number
  • Batch details
  • Photos

We’ll assess and respond properly.